Capital Health System
"Dr. William Dalsey started at Capital Health in July 2013, taking over responsibility for two hospital-based emergency departments and a satellite ED. At this time, Capital Health was without a bona fide administrative leader of the emergency medicine service. Our quality metrics and patient satisfaction scores were very much less than satisfactory. In a very short period of time, Dr. Dalsey was able to work with the existing medical staff, allied health staff, ED nurses and support departments to turn these scores around very quickly. The emergency department has become a true Center of Excellence for Capital Health, and it certainly wasn’t perceived that way prior to Dr. Dalsey’s arrival."
"He is extremely knowledgeable about emergency medicine, with many years of experience at challenging emergency departments throughout his career. He was able to call upon this wealth of experience to truly make a difference in quality of care, patient satisfaction and throughput – all in less than six months."
- Larry DiSanto, Executive Vice President and Chief Operating Officer, Capital Health System
Newton Medical Center
"As a community-based hospital, Newton Medical Center (NMC) has a very robust emergency department with almost 30,000 visits annually. In 2012, Emergency Medical Associates (EMA) was selected to provide physician services for the department following a competitive selection process. The transition to the new group was seamless, and NMC has been very pleased to have this outstanding organization and its emergency residency-trained, board-certified physicians on staff.
"The benefits to this partnership include high-quality, patient-focused emergency care provided in a timely manner; a dedicated, competent and experienced medical director; and access to best clinical practices, with a specific focus on improving wait and turnaround times in the ED. Since EMA is also a partner with other Atlantic Health System providers, it's reassuring to know that NMC has access to additional resources across the system to complement the services provided in our emergency department as well as at our satellite facilities."
- Tom Senker, FACHE, President & Chief Executive Officer, Newton Medical Center