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Bachenheimer Lectures at Press Ganey National Client Conference

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Eric Bachenheimer, MBA, FACHE, director of ED Solutions, the consulting arm of Emergency Medical Associates (EMA), presented “How to Win the Patent Satisfaction Battle in Your ED” at the 2010 Press Ganey National Client Conference in Orlando, Fla.

The Press Ganey National Client Conference is attended by more than 2,000 senior executives and managers of hospitals and healthcare organizations. Press Ganey is a leader in healthcare performance improvement, working with more than 10,000 healthcare organizations nationwide to improve clinical and business outcomes and measure patient satisfaction.

Bachenheimer frequently lectures both regionally and nationally on a variety of topics related to emergency department patient satisfaction, operations, clinical outcomes and finance.

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