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 A Clinical Information Manager (CIM) has a unique opportunity to work closely with an attending physician and the entire healthcare team in the Emergency Department (ED). The position is popular among those who aspire to become a Physician, Physician Assistant, Nurse, Nurse Practitioner, EMT, or Healthcare Administrator.
The CIM works closely with our ED physicians to document a physician note for each patient in our state-of-the-art electronic medical record system (EDIMS). To obtain the history and physical exam findings, a CIM may accompany the physician into the patient’s room and take notes during the initial encounter or the physician will dictate information to the CIM who is based at a computer terminal in a dictation room or at the nurses’ station in the ED.
The CIM transcribes vital signs, medications, and allergies as well as patient orders (such as medications, IVs). He/she also documents procedures performed in the ED, consultations or advice obtained by the physician, and conversations with other physicians or patient’s family. Under the direction of the physician, the CIM may document discharge instructions, prescriptions, or diagnoses in the chart.
The CIM keeps track of the diagnostic tests ordered and will inform the physician when the results are returned to the department; this facilitates the physician’s decision making process on the patient. Furthermore, the CIM will obtain the physician’s interpretation/reading of diagnostic studies (such as EKGs and x-rays) and enter that information into the physician note.
Our data shows an increase in physician productivity and an improvement in the quality of life for EMA physicians who utilize CIMs.
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Q. What are the desired qualifications for a CIM?
A. High school degree or equivalent (a college degree is not required as we hire qualified undergraduate students to work part time); computing and typing proficiency; academic background in Sciences, experience volunteering or working in the Healthcare field (preferably in a clinical setting); Basic knowledge of medical terminology; Strong communication skills (written and verbal); ability to handle pressure and multi-task in a fast-paced environment; ability to work non-traditional hours and weekends; commitment to the position for a minimum of 1 year.
Q. Why should I work as a CIM?
A. Unparalleled exposure to a physician’s medical decision making and critical thinking process.
Work as an important part of the ED team with various members of the ED staff: physicians, residents, nurses, clinical techs, unit clerks
Develop ability to work calmly and efficiently in a fast-paced environment
Develop excellent multi-tasking skills
Develop strong knowledge of medical terminology
Q. Why is the CIM position important to the EMA physicians?
A. Increase physician productivity
Improve quality of life for the ED physician
Expedite patient flow in the ED
Q. Does a CIM perform any direct patient care duties?
A. No. The CIMs do not provide hands-on patient care. However, you are working directly in the Emergency Department alongside the physicians and are obtaining excellent experience in a clinical setting.
Q. Where do CIMs work?
A. There are 19 EMA Emergency Departments that utilize CIMs in NJ and NY.
Q. How many CIMs are employed by the company?
A. There are about 130 CIMs employed by EMA/Alpha.
Q. How long has EMA been utilizing CIMs?
A. Since 1999.
Q. What happens after I submit my resume and cover letter?
A. Your documents will be reviewed as soon as possible. If you pass our initial screening you will be contacted for a phone interview. Selected candidates will be invited to formally interview in the EMA/Alpha corporate office in Livingston, NJ.
Q. How do I ‘sign up’ for CIM training?
A. You cannot ‘sign up’ for CIM training. It is an orientation to the CIM position only for those hired to work as CIMs. To begin the application process, please submit a cover letter and resume to CIM recruitment at jobs@alpha-apr.com.
Q. What does orientation involve?
A. Orientation begins with 2 weeks in a classroom setting in the EMA / Alpha Physician Resources office in Livingston, NJ. The approximate hours are Monday through Friday, 9 am -5 pm, (may include a weekend day in place of a weekday). There is an additional 2 weeks of training with an experienced CIM in the Emergency Department where you are hired to work. To successfully complete training, a CIM must pass a final examination.
Q. Are CIMs paid?
A. Yes. CIMs are paid an entry-level per hour salary. Training is paid including travel time to and from the corporate office.
Q. Are medical benefits offered?
A. Yes, for Full-Time employees only. Prescription, Dental, Vision, Life Insurance, and 401K are offered as well.
Q. What are the Part-Time / Full-Time requirements?
A. Part-time is a minimum of one shift per week. Full-time status is achieved by working at least 30 hours per week. In order to be Full-time at a site with 12 hour shifts, for example, you would have to work 3 shifts or 36 hours per week to be full time.
Q. Are there summer positions or internships available?
A. No. A minimum commitment of one (1) year is required.
Q. Are there per diem positions available?
A. No. You must be able to commit to at least one shift per week.
Q. Are the hours flexible?
A. No. Each CIM site has predetermined shift times; however, scheduling of days may be flexible.
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