The emergency department is often the most challenging department of a hospital due to patient volume, interaction with ancillary and support services and high degree of variability in terms of patient arrivals. You not only need a strong physician and nursing team but also a team of experts who can work with clinicians and leadership to identify and implement solutions that will make your ED more efficient.
As an Emergency Medical Associates (EMA) client, you will receive dedicated support from ED Solutions, which is the consulting arm of EMA. This team is comprised of former ED nurse managers, administrators and operations subject matter experts who have all "lived" in the ED environment.
The ED Solutions team provides an array of services and solutions in areas including:
- Promoting patient flow
- Clinical operations
- Process redesign/improvement
- Patient satisfaction enhancement
- ED benchmarking and analysis
- Regulatory compliance standards
- Use of informatics/technology in the ED
- Computer-based ED simulation modeling
Working with the ED leadership team, ED Solutions helps improve patient flow through large-scale ED assessments which provide insight into the operations of your ED. Through a combination of onsite observation, interviews and shadowing of ED staff, our team can identify the bottlenecks that impede efficient patient flow as well as the best practices and process redesign elements that will help address the issue.
Unlike most other consulting groups, the ED Solutions team is not "project based" and will maintain a consistent partnership with the ED leadership and hospital throughout your relationship with EMA. Our team is available to assist with relevant standing and ad-hoc committees for your hospital and can educate staff on ED-related topics.
Learn more about ED Solutions