Our team understands the typical issues that confront hospitals - turnaround times, holds, patients who have left without being seen, staffing gaps, regulatory issues, clinical metrics, and overall patient satisfaction.
Our Client Account Managers include certified Lean/Six Sigma black belts who have led Emergency Department improvement initiatives that have yielded successful outcomes for our clients. Many of our process improvement approaches incorporate Lean/Six Sigma principles, including DMAIC, 5S, and a focus on minimizing waste.
Our strong focus on measurement and data collection allows us to monitor the impact of initiatives and achieve the Six Sigma goal of error/risk reduction to ensure consistency in approach. This team and local clinical leadership will work in conjunction with your quality improvement designees to focus on your specific challenges and concerns.
Please visit the links below to read more about some recent success stories.